John Lewis & Partners, Milton Keynes
Address
the centre:mk Central Milton Keynes MK9 3EP
Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.
Phone number
If you're calling about an existing order, please have your order number ready.
call 01908 679 171Opening hours this week
- Mon*
- 09:30 - 19:00
- Tues
- 09:30 - 19:00
- Wed
- 09:30 - 19:00
- Thurs
- 09:30 - 20:00
- Fri
- 09:30 - 20:00
- Sat
- 09:00 - 19:00
- Sun**
- 11:00 - 17:00
how can you prepare for visiting our stores?
- Please wear a face covering while in our shop*
- Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
- You can check stock availability at your local shop on our app before you arrive. Download our app
- my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
- For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
- We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021 Read our returns policy
- We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
- If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Store Guide
Our departments, facilities and services
GROUND FLOOR
Departments
Bathroom Accessories
Beauty & Fragrance
Beds & Bath Linen
Carpets & Flooring
China, Glass & Silverware
Clothescare
Cookshop
Curtains & Blinds
Electrical Appliances
Furnishing Fabrics
Garden Furniture (seasonal)
Gifts & Gift Food
Jewellery & Watches
Lighting
Lingerie, Nightwear & Swimwear
Pictures & Mirrors
Stationery
Sunglasses
Womens wear
Facilities & services
Customer Collections
Home Design Service
Personal Styling & The Style Studio
Toilets (wheelchair accessible)
Opticians
FLOOR 1
Departments
Audio, TV & Technology
Baby & Childrenswear
Beds & Bedroom Furniture
Fitted Kitchens & Bathrooms
Furniture
Menswear
Men’s Shoes
Nursery
Schoolwear & Children’s Shoes
Toys & Children’s Books
Travel Goods
Facilities & services
Nursery Advice
FLOOR 2
Departments
Haberdashery
Facilities & services
Parents’ Room
The Place to Eat
Toilets (wheelchair accessible)
MEZZANINE FLOOR
Facilities & services
Benito Brow Bar
Bureau de Change
Clarins Skin Spa
Elemis Spa Pod
Espa
Gift Wrap Service
Ori Caffe
Parents’ Room
Partnership Card
The Beauty Retreat
The Discovery Room
Toilets (wheelchair accessible)
FREQUENTLY ASKED QUESTIONS
All the latest Coronavirus (COVID-19) information for our customers
Our Shops & Services
Delivery
Click & Collect
Returns
WHAT'S ON
Discover events and experiences at your nearest John Lewis & Partners
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
THE PLACE TO EAT
For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
Boasting authentic fresh flavours, Ori Caffe will be serving a variety of artisan sandwiches, fresh pastries and delicious sweet treats served alongside 100% Arabica coffee, making it an ideal stop off after an afternoon of shopping.
The menu also boasts a range of healthy salads and sparkling prosecco cocktails for those looking for an ideal location for lunch with friends.
THE EXPERIENCE DESK
The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.
Find our full list of services here
OTHER SERVICES
Lingerie Fitting
Our lingerie experts can help you find bras, shapewear and swimwear that's the perfect fit
Ground Floor
Beauty Treatments
Let yourself be pampered by the experts with our range of in-store beauty services and treatments
Mezzanine
ORI Caffé
Coming soon.....
Mezzanine
Home Design Service
Our Home Design Stylists can help you create a look you'll love to come home to
Ground Floor
Personal Styling
Style that starts with you. Our Personal Stylists can help you find looks that work
Ground Floor
Opticians
We offer the personal advice, latest frame ranges and specialist attention your eyes deserve
Ground Floor
* (Bank Holiday Hours: 09:30 to 18:00)
** (Open for browsing from 10:30)