John Lewis & Partners, Oxford

Address

101 The Westgate Queen Street Oxford Oxfordshire OX1 1PB

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 01865203320

Opening Hours

Mon*
10:00 - 20:00
Tues
10:00 - 20:00
Wed
10:00 - 20:00
Thurs
10:00 - 20:00
Fri
10:00 - 20:00
Sat
10:00 - 20:00
Sun
11:00 - 17:00

* (Bank Holiday Hours: 10:00 to 18:00)

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Beauty

Fashion accessories

Gifts / Candles / Gift food

Handbags / Hats

Jewellery / Watches

Lingerie / Hosiery

Picture frames

Stationery 

Sunglasses

Swimwear / Nightwear

Women's Fashion / Shoes

Facilities & services

Benugo Cafebar

Customer Collections

Lingerie fitting service

Brow bar

Opticians 

Personal Styling

Disabled Toilet

UPPER GROUND FLOOR

Departments

Bathroom Accessories

Bed linen / Towels

Beds / Bedroom Furniture

Blinds / Curtains / Poles

Carpets / Flooring / Rugs

China / Cutlery / Glass

Christmas Shop (seasonal)

Fashion Fabrics

Furniture / Mirrors / Clocks

Garden Furniture (seasonal)

Haberdashery / Crafts

Home Appliances

Home Decorating

Home Furnishings/Cushions

Home Storage

Kitchenware

Table linen / Silverware

Facilities & services

Bureau de Change

Home Design Service

Partnership Card

The Experience Desk

Wish List

FLOOR 1

Departments

Audio / Televisions

Babywear

Boyswear

Cameras

Children's Fashion / Shoes

Computers / Tablets

Girlswear

Luggage

Men's Fashion/Shoes

Mobile Phones / Telephones

Nursery Furniture / Prams

Toys

Facilities & services

All Things Baby

Technical Support

The Place to Eat 

Clearance Room

Customer Toilets

Accessible Toilet 

Baby Changing/Parent Room 

Personal Styling (Men)

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

GET NEW-SEASON READY WITH THE COMPLETE STYLE & BEAUTY EXPERIENCE

GET NEW-SEASON READY WITH THE COMPLETE STYLE & BEAUTY EXPERIENCE

Treat yourself or someone special to the Complete Style & Beauty Experience for just £100. Includes:

2-hour Personal Styling appointment
Luxury gel manicure and brow shape from &Beauty
Beauty counter makeover, with £35 to spend on beauty products
Lunch at KuPP

Call to book at The Experience Desk on 01865 268313

The Complete Beauty & Style Experience
Complete Beauty & Style Experience

GET NEW-SEASON READY WITH THE COMPLETE STYLE & BEAUTY EXPERIENCE

Treat yourself or someone special to the Complete Style & Beauty Experience for just £100. Includes:

2-hour Personal Styling appointment
Luxury gel manicure and brow shape from &Beauty
Beauty counter makeover, with £35 to spend on beauty products
Lunch at KuPP

Call to book at The Experience Desk on 01865 268313

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Call: 01865 268313

Find our full list of services here

OTHER SERVICES

Kuoni

Find your faraway place from over 80 destinations with the travel experts

Floor 1

KuPP

Enjoy a Nordic-inspired dining experience from morning to night on the rooftop - open til late. Book on 01865 951791

Floor 2

Benugo Cafe

Serving delicious breakfasts, lunches, afternoon teas and everything in between

Ground Floor