John Lewis & Partners, Stratford City

Address

101 The Arcade Westfield Stratford City Montfichet Road London E20 1EL

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 020 8532 3500

Opening hours this week

Mon
10:00 - 20:00
Tues
10:00 - 20:00
Wed
10:00 - 20:00
Thurs
10:00 - 20:00
Fri
10:00 - 20:00
Sat
10:00 - 20:00
Sun*
12:00 - 18:00

* Browsing from 11:30

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home
Stratford City Shop Image

John Lewis & Partners Stratford City

John Lewis & Partners, Stratford City offers four floors of the best in beauty, home, giftware, technology (including Apple products) and electrical items. Discover the latest fashion brands you'll love from Hush, All Saints, Reiss and more with the help and advice of our Personal Stylists. A comprehensive range of services include Home Design, All Things Baby and a Bureau de Change. There are also appliance and technology services including installations. In addition to shopping, The Place to Eat offers a delicious menu of food and drink.

Explore some of our in-store services

All Things Baby

Level 3

Personal Styling

Level 1

Home Design

Level 2

Sleep Advice

Level 2

Made to Measure - Curtains and Blinds

Level 2

Fitted Kitchens

Ground Level

There's more to discover

Opticians

Level 1

The Place to Eat

Level 3

Elemis Spa

Level 1

Brands we love in Stratford City

Store guide

Level 0

Departments

Audio, TV & Technology
China, Glass & Silverware
Electrical Appliances
Fitted Kitchens
Gift Food
Home Storage & Clothescare
Menswear & Men’s Shoes
Stationery
Table Linen

Services

Customer Collections
The Experience Desk

Level 1

Departments

Beauty & Fragrance
Jewellery & Watches
Lingerie, Nightwear & Swimwear
Women’s Shoes & Accessories
Womenswear

Services

Blink Brow Bar
Bureau de Change
Customer Service
Tax Free Shopping
Gift Wrapping Service
John Lewis Opticians
Personal Styling
Toilets (wheelchair accessible)

Level 2

Departments

Bathroom Accessories
Bed Linen
Carpets & Flooring
Christmas Shop (seasonal)
Curtains & Blinds
Door Furniture
Fashion Fabrics
Furnishing Fabrics & Cushions
Furniture
Garden Furniture (seasonal)
Haberdashery
Home Decorating
Lighting
Pictures & Mirrors


Services

Customer Service
Home Design Service
Toilets (wheelchair accessible) 

Level 3

Departments

Babywear
Childrenswear & Shoes
Nursery
Sports
Toys
Travel Goods


Services

Nursery Advice
Parents' Room
The Place to Eat
Toilets (wheelchair accessible) 

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 The Place to Eat

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE EXPERIENCE DESK

The Experience Desk is a place to discover our exclusive events and workshops, book selected services or purchase one of our special experience gifts.

Find our full list of services here

OTHER SERVICES

Fitted Kitchens

Whatever your celebration, help friends and family mark it with a special gift. 

Ground Floor

Gift List

Whatever your celebration, help friends and family mark it with a special gift

Floor 1

TV & Home Cinema Installations

Buy a TV from us and our services include include installation, wall mounting and home cinema set-up 

Ground Floor