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Stratford City Exterior Image
 

John Lewis Stratford City

101 The Arcade
Westfield Stratford City
Montfichet Road
London
E20 1EL

020 8532 3500*

*Call charges will depend on your provider, please check with your operator

Normal opening hours

Mon: 10am - 8pm
(Bank holidays 10am - 8pm)
Tues: 10am - 8pm
Wed: 10am - 8pm
Thurs: 10am - 8pm
Fri: 10am - 8pm
Sat: 9am - 8pm
Sun: 12 noon - 6pm
(Browsing 11.30am- 12 noon)

Clearance - Now On

Shop all Clearance

How to find us

By car

Comprehensive road networks provide links with Central London, the A11, A12, A13, M11 and M25. There are also 5,000 parking spaces located above and below the retail levels, as well as taxi drop-off points. Car park A is located directly next to John Lewis.

Directions to Westfield Stratford City:


North from the M25 & M11 via the A12
East from the North Circular (A408) via the A124South from the A13 & A102 via the A12West from the A11

By tube

At Stratford Regional Station, the Northern Ticket Hall has a direct connection to the Central and Jubilee Lines.
Westfield Stratford City also connects to London Overground and the DLR. It's just 8 minutes to Liverpool Street, and 13 minutes to Canary Wharf.
The Central Line links to the north east to Epping & to the west to Ealing, via London.
The Jubilee Line routes through London via Canary Wharf, London Bridge & Waterloo.

By overground

London Overground services operate on the North London Line from Stratford Regional station, which serves as the service terminus.
It operates on the following routes:Watford Junction to EustonRichmond/Clapham Junction to StratfordGospel Oak to BarkingHighbury & Islington to Crystal Palace, West Croydon and New Cross

By National Rail

58 trains per hour stop at Westfield Stratford City's two railway stations. This includes high-speed services from Stratford International, connecting you directly to London St Pancras (for the Eurostar) and stations in Kent via the high speed rail line HS1 (High-Speed 1). Meanwhile, Stratford Regional Station provides East Anglia and c2c routes around the southeast.

Bus

The new bus interchange, built for the launch of Westfield Stratford City, connects the neighbouring boroughs of Newham, Leyton, Hackney and Tower Hamlets via the 97, 241, 339 and D8 buses. It will house a number of bus routes, along with a number of new bus stops on Station Avenue.

Can't wait for delivery?
Why not try our Click & collect service?

Order by 8pm today and we'll deliver to your chosen shop
for you to collect after 2pm tomorrow

Our Customer collections point is on the Ground floor by Audio and TV

Events at Stratford City


Regular events at Stratford City

Home Design Tours


Home Design Tours 

Have a passion for design? Come and join our Home Design stylists for a guided tour of British home design icons, the past and present; famous names who’ve changed the way we style our homes. 

Every Saturday, 11am 
(Ends on 20 August)
Near Fabrics, 2nd floor

Supporting our communities

Our aims

We're proud of the close links we forge between our Partners and local schools, charities and organisations. And wherever we do business, at home or abroad, we work with communities to make a difference. That's why:

  • Our Community Matters programme in our shops continues to support local charities and community groups.
  • We aim to give at least 1% of pre-tax profits to community initiatives.
  • We will continue to seek out projects that support the John Lewis Foundation at home and abroad.


If you'd like to nominate a good cause for Community Matters please complete the nomination form and take it to the Customer Services department.

Would you like to help us
support Barnardo's?

To make a donation to Barnardo's, our 150th anniversary charity, and help support those UK children who need it most, please text JL [Enter your local shop name] to:

  • 70300 to donate £3
  • 70500 to donate £5
  • 70100 to donate £10
John Lewis foundation

Since the introduction of the law requiring retailers to charge for single-use carrier bags, our charity, the John Lewis Foundation, has been responsible for distributing the proceeds to UK charities. We’ve aimed to choose charities closely aligned with the principles of the Foundation, supporting activities that promote education and inclusion, and enable employment. We’re sharing the past year’s proceeds of over £155,000 between six charities.

Carrier bag charging

Giving old sofas a new life

We'll collect and re-use your old sofa when you purchase a
new sofa from us

Find out more