John Lewis & Partners, Trafford

Address

The Trafford Centre Peel Avenue Manchester M17 8JL

Our calls are handled by our Contact Centre – if you wish to speak to an in-store Partner it’s best to visit the shop.

Phone number

If you're calling about an existing order, please have your order number ready.

call 0161 491 4040

Opening hours this week

Mon
Temporarily Closed
Tues
Temporarily Closed
Wed
Temporarily Closed
Thurs
Temporarily Closed
Fri
Temporarily Closed
Sat
Temporarily Closed
Sun*
Temporarily Closed

* You can still shop with John Lewis online and click&collect from selected Waitrose and Co-Op stores.

Star
Star

CHRISTMAS EXPERIENCES IN OUR SHOPS

Quality Street Tin Image

Quality Street

Fill your iconic Quality Street tin with just your favourites at our special pick and mix station. Whether it’s a green triangle hazelnut noisette or the chocolate toffee finger, the choice is yours.

QUALITY STREET

Fill your iconic Quality Street tin with just your favourites at our special pick and mix station, whether it’s a green triangle hazelnut noisette or the chocolate toffee finger, the choice is yours.

how can you prepare for visiting our stores?

 

  • Please wear a face covering while in our shop*
  • Vulnerable customers will be fast-tracked through the queue, please speak to a Customer service host at our entrance
  • You can check stock availability at your local shop on our app before you arrive. Download our app
  • my John Lewis members can use our website or app to scan your card at the till and your in-store receipts will be saved in the Kitchen Drawer for access at any time. Join now
  • For problems with an electrical item, you can save yourself a visit and receive aftersales support. Book a repair service, or check on an existing repair by calling our technical support team on 0330 123 0106
  • We’ve extended our returns period just for the festive season. Any gift bought between 8 October and 24 December 2020 can be returned up until 28 January 2021  Read our returns policy
  • We'll have a drop box for online returns. Please speak to a Partner at the door for help using this returns method. You can use the box if you’re returning an online purchase, a parcel that's less than 20cm thickness x 45cm width, items that are unwanted and in perfect condition only. See our FAQ page for more information.
  • If you are showing any Coronavirus symptoms, please follow Government guidance and stay at home

Information on product availability

Store Guide

Our departments, facilities and services

GROUND FLOOR

Departments

Baby & Childrenswear

Beauty & Fragrance

Handbags & Leather Goods

Jewellery & Watches

Lingerie

Menswear, Men's Shoe's and Formal wear

Nursery

Toys & Children's Books

Travel Goods

Women's Accessories

Womenswear &  Shoes

Facilities & services

Children's shoe fitting service

Customer Collection

Le Nails

Lingerie fitting service

Parents' Room

Personal Styling for all occasions & The Style Studio (men and women)

Toilets

FLOOR 1

Departments

Audio, TV & Technology

Bathroom Accessories

Beds & Bedroom Furniture

Carpets & Flooring

China, Glass & Silverware

Electrical Appliances

Furnishing Fabrics & Cushions

Furniture

Haberdashery & Crafts

Kitchenware

Lighting

Mirrors, Pictures & Frames

Stationery

Facilities & services

Bureau de Change

Card Services

Customer Service

Gift Wrapping Service

Ixia Flowers

Home Design Service

Tax-Free Shopping

Partnership Card

The Place to Eat

Toilets

VIRTUAL SERVICES & Experiences

Expert advice and inspiration, whenever you need it

We've been with you every step of the way for 155 years. Which is why we've been exploring how to keep bringing you the services you know and love, as well as new ways to get inspired. Think expert live talks from specialist Partners, virtual appointments, interactive masterclasses and more - live in your home. 

Virtual Home Design appointments

Our Home Design Stylists are here to show you how to make the most of your space, or finally tackle that interior project you’ve been thinking about.

Personal Styling

Virtual Personal Styling appointments

Our Stylists are on hand to help you make the most of your wardrobe and identify the key pieces you’re missing.

Virtual Nursery Advice appointments

One of our Nursery Advisors will answer your questions and find the right products for your child.

FREQUENTLY ASKED QUESTIONS

All the latest Coronavirus (COVID-19) information for our customers

Our Shops & Services

Delivery

Click & Collect

Returns

What's On

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

 Place to Eat

WHAT'S ON

Discover events and experiences at your nearest John Lewis & Partners

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

THE PLACE TO EAT

For hot meals, light snacks, cakes and refreshing drinks for all the family, served throughout the day

OTHER SERVICES

Home Design Service

Our Home Design Stylists can help you create a look you'll love to come home to

Floor 1

Gift List

Whatever the celebration, help friends and family mark it with a special gift. 

Floor 1

Personal Styling

Style that starts with you. Our Personal Stylists can help you find looks that work

Ground Floor

Nursery Advice

Our Nursery Partners can help you at every step of the way with our two free services

Ground Floor

Children Shoe Fitting

Our trained fitters will help measure your child’s feet and advise you on style and fit

Ground Floor

Lingerie Fitting

Our lingerie experts can help you find bras, shapewear and swimwear that's the perfect fit

Ground Floor

*In line with Government legislation, John Lewis Partnership expects all partners and customers (less those with valid medical reasons) to wear a face covering when in our shops.