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Information from the brandProduct description
Product code: 51920128
With an incredibly sharp 6.5" Full HD+ display, the moto g14 brings movies, shows, games, and video calls to life with beautiful clarity. The same goes for sound and photos. Hear and feel crystal-clear audio from every direction with stereo speakers and immersive Dolby Atmos audio. And capture beautifully detailed photos day or night with an advanced 50MP Quad Pixel camera system.
50MP Quad Pixel camera
Creative camera features turn everyday moments into glamorous images, even in low-light settings. From gorgeous portraits to extreme close-ups, the 50MP* camera system focuses fast so you can snap on the go.
And with Dual Capture, capture yourself and your subject by recording on two cameras at the same time, so your reaction can be part of the action!
*the 50MP sensor combines 4 pixels into 1, for an effective photo resolution of 12.5 MP.
An accelerated experience
Feel the instant response of every touch, tap, and swipe with the smooth, efficient performance of an octa-core UNISOC T616 processor.
Seamless viewing & stereo sound
Listen to the clear, full sound of Dolby Atmos on powerful stereo speakers while watching your favourite shows and movies on a 6.5” Full HD+ display.
What is RAM?
RAM (Random Access Memory) is different to the permanent storage provided by hard disk drives (HDD), solid state drives (SSD) or memory cards in your equipment. RAM is used by your device to temporarily store data to carry out everyday operations. The more RAM your machine has, the faster you can expect it to open and run programs.
This device has 4GB of RAM.
A dream to use
Unlocking is easy thanks to the fingerprint scanner - just a touch and away you go, whilst GPS will help guide you to your destinations. And With My UX, you can control your phone with simple gestures, and customize your entertainment settings.
What is SIM free?
You'll receive an unlocked device, so there's no requirement to commit to any network, leaving you free to decide which SIM card / network to use. This gives you the opportunity to find the most suitable plan, whether that's contract or pay-as-you-go, throughout the lifetime of the phone.
Top tip: as this mobile phone is supplied SIM free and unlocked, you have access to SIM only deals - these usually offer far better value for money - especially for all-important data plans.
You also have the option to add a foreign SIM card, so you can use this device overseas for less as well.
Additional information: manufacturers often update their Operating System (OS) software over the course of a device's lifespan - this means that your product might ship with a more advanced OS than specified.
We can help you get set up
Our specialist in-store Partners can help you to get set up on your new device right away. We can help with anything from transferring personal data from your old device to setting up any essential features.
Visit your local shop with your new device, or simply Click & Collect from a John Lewis & Partners when purchasing and an available Technical Support Partner can set it up for you.
Find out more details and pricing for our tech support services.
Product specification
- Accessories Included
- Phone, Charger, USB cable, SIM removal tool.
- Audio Details
- Dual Stereo Speaker with Dolby Atmos
- Batteries Included
- Yes
- Battery Capacity
- 5000mAh
- Battery Life (Standby)
- 29 hours
- Bluetooth Version
- 5.0
- Brand
- Motorola
- Built-in light
- Yes
- Camera (front-facing)
- 8MP
- Camera (rear-facing)
- 50MP + 2MP (macro)
- Cellular Generation
- 4G
- Country of Origin
- China
- Data Storage Capacity
- 128GB
- Dimensions
- H161.56 x W7.99 x D73.82mm
- Display
- LCD
- Guarantee
- 2 year guarantee included
- IP rating
- IP52
- Location Services
- via GPS, via Wi-Fi
- Manufacturer Part Number (MPN)
- PAYF0007GB
- Memory (RAM)
- 4GB
- Memory Card Slots
- No
- Mobile Phone Type
- Moto g14
- Model name / number
- Moto G14 / XT2341-3
- NFC Enabled
- Yes
- NFC Payment Enabled
- Google Pay enabled
- Operating System
- Android
- Operating System Version
- Android 13
- Pixels Per Inch (PPI)
- 405
- Processor
- UNISOC T616 Octa-core
- Processor speed
- 2.0GHz
- SIM Card Type
- Nano-SIM
- Screen Resolution
- 2400 x 1080 pixels
- Screen Size Measured Diagonally
- 6.49"
- Screen Type
- LCD
- Sensors & Trackers
- Accelerometer, Compass, Fingerprint Recognition, Gyroscope, Light
- Touch Screen
- Touch Screen Enabled
- Weight
- 177g
- Wired Connections
- USB-C
- Wireless
- WiFi 802.11a Enabled, WiFi 802.11b Enabled, WiFi 802.11g Enabled, WiFi 4 - 802.11n Enabled, WiFi 5 - 802.11ac Enabled
- Wireless Charging Type
- Not Wireless Charging Enabled
- Zoom (digital)
- 8.00 x
Delivery and returns
Delivery and collection options
- Standard Delivery
- Free
- UK delivery within 2 to 5 days, 8am - 8pm, Monday to Saturday. Free on orders over £50, otherwise £4.50.
- Click & Collect
- Free
- Free on orders over £40, £2.95 if you spend less. Choose a collection day at checkout, next day available at some locations. Available at Waitrose, selected John Lewis shops, Shell stations and Booths stores.
- Local Collection Network
- Free
- Collect your delivery from thousands of local convenience shops. Your next available collection day will show at checkout.
- Evening Delivery within London M25
- £9.95
- Order before 10am to get same day evening delivery within London M25. Available 7 days a week, delivery between 6 – 11pm on a day of your choice. We’ll text you a 1-hour delivery window on the day. Delivered by 100% electric vehicles.
- Next or Named Day Delivery
- £7.95
- Delivery on the day of your choice, 8am - 8pm, 7 days a week. You'll receive a text on the morning of delivery with a 1-hour delivery window.
- Morning Delivery
- £10.95
- Delivery on the day of your choice, by 11.30am available 7 days a week.
Returns and refunds
You can return or exchange an unwanted item within 30 days of receiving it.
Please allow up to 14 days from sending the item to receive your refund.
How to return your item
Small items
Return a small item you bought online for free to a John Lewis or Waitrose shop, or one of our return locations. You can also arrange a collection using Evri or Royal Mail.
Large items - items delivered by two people, such as appliances and furniture
We'll collect large items from you. Collections are free if your item is damaged or faulty. If not, we charge a collection fee. To arrange a collection, please contact us.