Facilities & Services at John Lewis Kingston

Baby feeding and changing room

Baby feeding & changing room

Mums and dads with babies will appreciate our Parents' rooms, which you'll find on the First floor (Townside), The Place to Eat restaurant and by the Nursery department, away from the busy shopfloor. In them you'll find:

In it you'll find:

  • Family toilets
  • Rest area
  • Nappy changing area
  • Separate area for mothers who
    want privacy

Click & collect from Kingston

Order online, collect from John Lewis Oxford Street

Can’t wait for delivery? Then use our Click & collect service.

Simply order online before 8pm today, and collect after 2pm tomorrow from this branch.

Note: this service is only available on selected items. Please check individual product pages for details.

Find out more

Place to Eat

The Place to Eat

Sample our delicious seasonal menu which offers hot meals, light snacks, mouth-watering cakes and refreshing drinks. Set in a relaxing environment,it’s family-friendly and provides the perfect opportunity to rest and refuel.

Children’s meal bag

A balanced meal for your child providing a source of calcium, at least one portion of fruit and veg and no added refined sugars (includes products containing naturally-occurring fruit or milk sugars).

We're open from 9.30am Monday to Friday, 9am on Saturdays and 10am on Sundays.




Export department

Telephone:+44 (0)1224 625000 Ext 4201
Fax: +44 (0)1224 218819

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Services for disabled customers

Services for disabled customers

We offer a range of services to help make John Lewis an easier, more convenient place to shop.

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John Lewis car park charges

John Lewis car park charges

  • Up to 1 hr: £1.40
  • Up to 2 hrs: £2.80
  • Up to 3 hrs: £4.20
  • Up to 4 hrs: £5.60
  • Up to 5 hrs: £7
  • Up to 6 hrs: £9
  • Up to 7 hrs: £12
  • Up to 8 hrs: £15
  • Up to 9 hrs: £18
  • Up to 10 hrs: £20

Our car park is located in Vicarage road KT1 1TY
One hour free parking for Click & collect customers: please present your parking ticket when collecting your parcel to receive this discount
Free parking after 6pm on Thursdays.
Lost ticket: £20
Overnight parking: £20 plus previous
day's charge

Validate your ticket at a pay station before you return to your vehicle.
Our ticket machines take notes, coins, debit and credit card payments.


Charge box

charger lead

The Charge Box provides the perfect solution if your phone battery is running low. The Charge Box locker contains several chargers where you can plug in your device and leave it securely locked away while you shop. The first 30 minutes of charging is free.

We have two Charge Boxes: both in The Place to Eat on the First floor.


Rossopomodoro offers an impressive range of pizza, pasta and salad and a relaxed atmosphere - perfect for catching up with friends or family.

Please come and visit us. If you'd prefer to book your table in advance, simply call 0208 546 00 73.

Open from 11.30am Monday to Friday
Open from 11am Saturday and Sunday

John Lewis Bureau de change

John Lewis Bureau de change

Visit our bureau de change to buy foreign currency and traveller’s cheques. We review our exchange rates every weekday, (except bank holidays), so you can be sure you’re getting our best available prices.

You’ll find 30 currencies in stock, with 30 additional currencies available to order online. You can also buy traveller’s cheques in Sterling and US, Canadian and Australian dollars in store.

Read our John Lewis Foreign Currency page for more information.

Services available in all our shops

Book online for services marked * - just follow the link

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Baby and Child services

Baby and Child services

Fashion and Beauty Services

Fashion and Beauty Services

Home Services

Home services

Gift Services

Home services
Gift list*
Personalised stationery

We also offer a convenient gift wrap service for products purchased from our shop. Simply drop off your gifts and they will be beautifully wrapped while you finish your shopping.

Technology Services

Technology services

Installation and Disposal Services

Installation and Disposal Services

Unique services at John Lewis Kingston

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Blink therapists are the experts at getting the best out of your eyebrows to enhance your facial features. They were the first to introduce eyebrow bars into department stores, as a new way to bring a quick and trusted service to customers.

Pop in for an eyebrow shape, tint or a simple tidy up.

Clarins Beauty Room


The Clarins Skin Spa offers an oasis of calm in busy department stores. The one place guaranteed to relax the mind and body, and rebalance and rejuvenate your skin whilst you`re out and about shopping.

For more information or to book a place call the Clarins Skin Spa on 020 8549 4474.

Clarins treatements for men

Take a break from your stressful day within the tranquil, unisex décor of the Clarins Skin Spa. Join Britain’s pampering revolution and indulge in a lengthy full body massage, rejuvenating back and scalp massage or refreshing aromatherapy facial.

For more information or to book a place call the Skin Spa on 020 8549 4474.




Take some time for yourself and experience a Murad treatment in a luxurious and private treatment room.

World-renowned dermatologist Dr. Howard Murad founded Murad skincare with the belief that only healthy skin can be truly beautiful. His clinically-proven, doctor-developed formulas and care protocols combine advanced ingredients and innovative skincare technology reveal healthy, beautiful skin. 

For more information or to book, please call the Murad Beauty counter on 020 8547 4810, ext. 4013.

Murad treatment list

ghd counter

See the full range of ghd products at our special ghd counter. From hair dryers, straighteners and curling irons, to brushes and hair styling products, it will all be on display for you to explore. 

Experience full demonstrations of all the latest products, hold the products yourself and enjoy tutorials from the ghd team as they show you to create different hair styles for any occasion.

John Lewis Opticians

John Lewis Opticians

Your eyes are precious, and we'll help you look after them. From discovering the perfect frames, to having your eye test, at John Lewis Opticians you'll find the personal advice, latest ranges and specialist attention your eyes deserve.

We offer a £25 eye test, and walk-in appointments are available each day. If you'd prefer to plan ahead, please book here or call 0208 549 1089.